How do I place an order on your website?

To place an order, simply browse through our selection of party supplies, crafts, and novelties. Once you've found the items you'd like to purchase, add them to your cart and proceed to checkout. Follow the prompts to enter your shipping information and select your preferred payment method. Once your order is confirmed, you'll receive an email confirmation with your order details.

What are your shipping options and delivery times?

We offer nationwide shipping with reliable carriers to ensure your order reaches you safely and on time. Shipping options and delivery times may vary depending on your location and the items in your order. You can view estimated delivery times during checkout and track your order using the provided tracking number once it's shipped.

Can I change or cancel my order after it's been placed?

We strive to process orders quickly to ensure prompt delivery. If you need to make changes or cancel your order, please contact us as soon as possible. While we'll do our best to accommodate your request, please note that orders that have already been processed or shipped may not be eligible for changes or cancellations.

Do you offer international shipping?

At the moment, we only offer shipping in Curacao. However, we're constantly exploring ways to expand our shipping capabilities to serve customers worldwide. Be sure to subscribe to our newsletter or follow us on social media for updates on any changes to our shipping policies.

What if I receive a damaged or defective item?

We take pride in the quality of our products and carefully inspect each item before it's shipped. However, if you receive a damaged or defective item, please contact us immediately with photos of the issue. We'll work with you to resolve the issue promptly, whether it's through a replacement, refund, or store credit.


What payment methods do you accept?

We accept a variety of payment methods to make your shopping experience convenient. You can pay for your order using major credit cards, debit cards, and alternative payment methods such as Sentoo.

Is it safe to use Sentoo for online payments?

Yes, absolutely! Sentoo is a trusted payment gateway that prioritizes security and data protection. When you choose Sentoo as your payment method, you can rest assured that your personal and financial information is encrypted and securely processed to prevent unauthorized access.

Are there any additional fees for using Sentoo?

No, there are no additional fees for using Sentoo to make online payments on our website. You'll only be charged for the total amount of your order, including any applicable taxes and shipping fees.

How does the checkout process with Sentoo work?

When you proceed to checkout and select Sentoo as your payment method, you'll be redirected to Sentoo's secure payment portal to complete your transaction. Simply follow the prompts to enter your payment details and confirm your purchase. Once your payment is processed successfully, you'll be redirected back to our website to complete your order. 

Can I use Sentoo for both desktop and mobile purchases?

Yes, Sentoo is designed to provide a seamless payment experience across various devices, including desktop computers, laptops, smartphones, and tablets. Whether you're shopping from the comfort of your home or on the go, you can trust Sentoo to securely process your online payments.